No joke, everything was decent. A place to stay even though it was last minute booking. No complimentary anything really but a place to lay our heads. Quiet area but it's a small town. Trouble came when it came to charges to the room.Like anything else paid for it and presented the identification that was needed and a couple days later I noticed my family is charged from the facility and from our booking app. Very rare to be charged by the facility and the booking app. Called the booking app and sent them my screenshot of the charges but once they called the facility, they said we signed off on it and it's non refundable blah blah. So I called the source and the manager said the same thing. It's normal to be charged by them and by our booking app, so be charged twice for one room.Long story short, booking app favors the facility and facility will do what they please. Even hang up on you instead of understand they are committing fraud by double dipping.Don't recommend unless you're paying cash and paying at the facility. Don't use booking apps for rewards or points, you'll end up paying double like I have. Safe travels.